Terms of use.
ROOTNET VPN.

Service

ROOTNET VPN provides access to a VPN service through supported applications and available network infrastructure.

The current list of supported platforms, available locations and service functionality is published on https://rootnets.net/ and may change as the service develops.

ROOTNET provides its native Android application and supports iPhone connections through a compatible third-party client, Hiddify. The native ROOTNET iOS application is still in development. Availability on other devices depends on client compatibility and service configuration.

Account

Access to certain ROOTNET VPN functions may require registration of an account using an e-mail address and other information required by the service.

The Customer is responsible for maintaining control over access to their account and for providing accurate information where such information is required.

The Customer must not intentionally provide unauthorized persons with access to the service in a manner that violates these Terms or applicable law.

Subscription and payment

Access to paid ROOTNET VPN functionality is provided for the applicable paid subscription period.

The standard subscription price is 399 Russian rubles for one month unless another price or tariff is expressly displayed before payment.

The final price and subscription period are shown to the Customer before payment.

Currently, subscription payment arrangements and activation are handled through ROOTNET support. Available payment methods are confirmed before payment.

Acceptable use

The Customer must use ROOTNET VPN in accordance with applicable law.

The service must not be used for unlawful activities, attempts to interfere with the operation of ROOTNET infrastructure, unauthorized access to systems or other actions prohibited by applicable law.

The Contractor may take reasonable technical measures to protect the service and its infrastructure from abuse, attacks and unauthorized interference.

Service availability

ROOTNET VPN is provided using network infrastructure that may be affected by Internet service providers, mobile operators, device settings, network restrictions, maintenance and other technical circumstances.

The Contractor does not guarantee that every server, location, network route or function will be continuously available at all times.

Available locations and technical functionality may be added, changed or temporarily unavailable as the service develops or undergoes maintenance.

Privacy

Personal information is processed in accordance with the ROOTNET Privacy Policy published at https://rootnets.net/privacy.

Information relating to account operation, support and payment processing is handled only to the extent reasonably necessary for operation of the service, support, security and compliance with applicable legal obligations.

Refunds

Refund requests are handled in accordance with applicable law and the ROOTNET Refund Policy.

The current Refund Policy is available at https://rootnets.net/refund.

Customers may contact support at support@rootnets.net regarding a payment or refund request.

Changes to the service and terms

ROOTNET may update these Terms when the service, commercial conditions or applicable requirements change.

The current version of the Terms is published on the ROOTNET website.

Updated terms apply in accordance with the Public Offer and applicable legislation.

Contact information

Service: ROOTNET VPN.

Support e-mail: support@rootnets.net.

Website: https://rootnets.net/.